Tammy worked as Copy Editor on our cross-functional project team to build an online medical postgraduate diploma program. Her engagement in the project extended over nearly twelve months. In that time, Tammy integrated with the team and adapted to work with our internal processes and tools for content writing and management. There was never any fuss—as long as Tammy knew what to expect and when, she delivered on her tasks in an efficient and timely fashion. Indeed, Tammy often went the extra mile, drawing from her experiences in diverse environments to share advice and helpful suggestions. As a project manager, I found working with Tammy to be a very positive experience.